Real Skill packageSource verifiedClawHub registry

self-improving-support

Captures ticket resolution delays, misdiagnoses, escalation gaps, SLA breaches, knowledge gaps, and customer churn signals to enable continuous support improvement. Use when: (1) A ticket is resolved late or incorrectly, (2) An SLA breach occurs, (3) A customer reopens a ticket, (4) An escalation pathway fails, (5) A knowledge base search returns no results, (6) CSAT scores drop below threshold, (7) A churn signal is detected in customer communication.

Identity and source

Publisher attributionJosé I. O.registry owner unverified by skillvetai
Functional categorySupport, Ecommerce & Customer Opsautomatically inferred · 71% rule confidence
Package forminstruction with code15 recorded files
Canonical sourceClawHub registryclawhub:jose-compu:self-improving-support
Open canonical source ↗

Platform declarations

These states come from the source or distribution context. None of the entries below are SkillVetAI compatibility test results.

OpenClawnative officialProvenance: registry distribution

Independent structural checks

These checks parse the fixed package against dated platform rules. They do not execute the Skill or verify task behavior.

Claude Codepasses structure
Checker 0.1.0 · agent-skills-2026-08-13+claude-code-docs-2026-08-13 · 8/28/2026.claude/skills/self-improving-support

Runtime, accounts, dependencies, permissions, network behavior and task quality remain untested.

OpenAI Codexpasses structure
Checker 0.1.0 · agent-skills-2026-08-13+codex-docs-2026-08-13 · 8/28/2026.agents/skills/self-improving-support

Runtime, accounts, dependencies, permissions, network behavior and task quality remain untested.

OpenClawpasses structure
Checker 0.1.0 · agent-skills-2026-08-13+openclaw-docs-2026-08-13 · 8/28/2026skills/self-improving-support

Runtime, accounts, dependencies, permissions, network behavior and task quality remain untested.

Installation and inspection

This command is recorded from the source ecosystem and resolves the registry's latest release. The fixed release shown on this page should be inspected before adoption.

clawhub install @jose-compu/self-improving-support
clawhub inspect @jose-compu/self-improving-support --version 1.1.1

Security evidence

SkillVetAI static result: no findings detected

This automated, non-executing scan is bound to this release hash. It is not a safety certification and may contain false positives or false negatives.

Status
completed
Coverage
full text content
Files
15 / 15 inspected as text
Checked
8/28/2026, 10:23:46 PM
Scanner
0.1.3
Policy
1.0.3
2 inferred permission indicators
  • network access — automatically inferred
  • filesystem write — automatically inferred
2 dependency and API indicators
  • api: clawhub.ai
  • api: github.com
External clawhub result: clean

This is registry-supplied evidence for the recorded release, not an independent SkillVetAI scan. Check the canonical source for the full report, scanner versions, scope, and current moderation state.

Evidence checked
8/28/2026, 7:29:52 PM
Release binding
Matches this record
  • vt: clean
  • skillspector: suspicious
  • llm: clean

Recorded files

The catalog stores hashes and an inventory summary for change detection. It does not republish the package contents.

Package content hashsha256:d28eceff761c8904be79b3114dce806240673b64b6245ff77afa4c7280c4f0ac
Show up to 15 recorded paths
  • assets/ERRORS.md
  • assets/FEATURE_REQUESTS.md
  • assets/LEARNINGS.md
  • assets/SKILL-TEMPLATE.md
  • hooks/openclaw/handler.js
  • hooks/openclaw/handler.ts
  • hooks/openclaw/HOOK.md
  • references/examples.md
  • references/hooks-setup.md
  • references/openclaw-integration.md
  • scripts/activator.sh
  • scripts/error-detector.sh
  • scripts/extract-skill.sh
  • skill-card.md
  • SKILL.md

Source changelog

Security review: narrow hook matchers, explicit promotion approval, project-scoped hooks.